Terms of Service – Fit Atitude
1. Company Information
This website is operated by Fit Atitude, an individual business based in Luxembourg.
For any inquiries, you can contact us at:
📧 support.fitatitude@gmail.com
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2. Products
Fit Atitude sells gym accessories, including but not limited to bottles, towels, and fitness-related accessories.
We reserve the right to modify or discontinue products at any time without notice.
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3. Orders
By placing an order, you agree that:
* All information provided is accurate and complete
* We reserve the right to cancel or refuse any order in case of suspected fraud or misuse
* Prices and availability are subject to change without notice
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4. Pricing & Payment
We accept payments via Shopify Payments only (no PayPal, Klarna, or installment payment methods).
All prices are listed in EUR (€) and include/exclude VAT depending on applicable regulations.
Payment must be completed before order processing.
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5. Shipping
We ship across Europe.
* Estimated delivery time: 5–7 business days
* Delivery times may vary depending on the destination country, customs, or courier delays
* We are not responsible for delays caused by carriers or customs procedures
If tracking is available, it will be provided once the order is shipped.
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6. Customs & Import Duties
Customers are responsible for any customs fees, import taxes, or additional charges required by their country.
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7. Returns & Right of Withdrawal
In accordance with EU consumer law, customers have the right to withdraw from their purchase within 14 days of receiving their order.
To exercise this right, the product must:
* Be unused and in its original condition
* Be returned with original packaging when possible
Return shipping costs are generally the responsibility of the customer unless the item is defective or incorrect.
⚠️ Certain items may not be eligible for return if they are used or not in resale condition.
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8. Refunds
Once the returned item is received and inspected:
* Approved refunds will be processed to the original payment method
* Refund processing time may take 5–10 business days depending on the payment provider
We reserve the right to refuse refunds if items are returned used or damaged.
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9. Warranty
Products are covered by the legal warranty of conformity under EU law (up to 2 years).
If a product arrives damaged or defective:
* Contact us immediately at support.fitatitude@gmail.com
* We may offer a replacement or refund depending on the situation
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10. Resale Policy
Unauthorized resale of Fit Atitude products is strictly prohibited.
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11. Age Restriction
You must be 18 years or older to purchase from this website.
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12. Limitation of Liability
Fit Atitude is not responsible for indirect damages, delays, or losses resulting from the use of our products or services.
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13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.